Recorded Presentations from NCCN Quality Improvement in Breast Cancer: Practicing What We Preach™ - Module 2

Quality in oncology healthcare is a moving target for stakeholders (patients, healthcare providers, and payers) in systematically identifying, planning, and executing approaches to improving quality. Through an educational grant-funded 3-year Quality Improvement (QI) project, 11 NCCN Member Institutions were able to participate in the NCCN Quality Improvement in Breast Cancer Program. Goals of this program include developing and implementing evidence-based quality improvement initiatives that leverage real practice data from NCCN Member Institutions. The participating institutions identified educational opportunities, designed institution-specific action plans for improvement, and evaluated the impact of educational interventions on changes in practice and outcomes.

The culmination of the NCCN Quality Improvement in Breast Cancer initiative was an Educational Summit whereby each of the participating centers presented their institutional projects in an open forum. The NCCN Member Institutions presenting during this module are Fox Chase Cancer Center, City of Hope Comprehensive Cancer Center, Duke Cancer Institute, and Moffitt Cancer Center.

Target Audience

This educational program is designed to meet the educational needs of oncologists, hematologists, oncology nurses, pharmacists, hospital administrators, quality improvement managers, and other health care and health services professionals who manage patients with cancer.

Learning Objectives

Following this educational activity, learners will be able to:

  • Describe the process of utilizing practice data to identify and reconcile non-concordant and untimely care
  • Discuss the importance of quality improvement initiatives in the context of healthcare reform
  • Consider a variety of methods for implementing change in quality improvement at the institutional and individual level
  • Identify institutional resources to obtain data for use in detecting opportunities for improvement
  • Consider institutional stakeholders and identify ways to cultivate quality improvement champions
Additional information

This activity is supported by an educational grant from Pfizer.

Course summary
Available credit: 
  • 1.00 Participation
  • 0.92 Nurse
  • 1.00 Pharmacist
  • 1.00 Physician
Course opens: 
Course expires: 

Delinda Pendleton, RN, MSN, CPHQ
Director of Quality Management
Fox Chase Cancer Center

Joanne Mortimer, MD
Vice Chair for Medical Oncology
City of Hope Comprehensive Cancer Center

Steve Power, MBA
Administrative Director of Quality and Outcomes
Duke Cancer Institute

Lynne Hildreth, MHA
Administrator for the Women’s Oncology and Care Prevention Departments
Moffitt Cancer Center

Available Credit

  • 1.00 Participation
  • 0.92 Nurse
  • 1.00 Pharmacist
  • 1.00 Physician


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Required Hardware/software

To access this activity, users will need:

  • A device with an Internet connection and sound playback capability
  • Adobe Flash Player and/or an HTML5 capable browser for video or audio playback
  • Adobe Reader for certificate viewing/printing